Lynette Miller

Review of The Essence Suites

I am extremely disappointed in our stay. At the pr...

I am extremely disappointed in our stay. At the price point, I was expecting an immaculate room. I booked the essence suite to celebrate our anniversary. Upon entering the room, we were greeted by the smell of smoke. The "mood lighting" just covers up the dirtiness of the room. We found black pieces of what looked like hair all over the room. We were informed that they were just fibers from the bedding which wasn't black We turned on the jacuzzi tub and black dirt came out of the jets. We were informed that only happened because we turned on the jets before they were completely submerged with water. I don't think dirt should come out of the jets regardless. If we hadn't driven 2 hours, we would've canceled our reservation. Please don't waste your money. This is just a super 8 with some extra amenities.