Tried to call them to see if transferring there wo...

Tried to call them to see if transferring there would set me behind. None of the advisers wanted to talk to me over the phone, they wanted me to come in and talk in person. Well, I am two hours away and that is not possible to be there during the week. After talking to the young man that answered phones in the advising office, he got very snappy with me and told me to "calm down" as I was asking if I could please just talk to someone to get things figured out. He was very rude and talked to me like I was an idiot. Once I finally got to talk to the adviser, she was very helpful and very polite.