Pretty sad when you buy 2 big furnaces 9 years ago...

Pretty sad when you buy 2 big furnaces 9 years ago from them, and now they won't even service them because they only have 1 commercial technician. Is that my problem, guess you should hire more. Really frustrated you're fast to take all the money to buy and install the furnaces, but sure don't want to follow up on their performance and problems. Sure wouldn't recommend you to anyone after this BS.