Dena Finer-Dean

Review of Egumball inc.

I received a call from this organization on 08/4/2...

I received a call from this organization on 08/4/21 who represented themselves as a Google representative. Since I had put in a request to google regarding a problem, I thought they called to resolve it. After speaking with a representative named May, "probable not her real name," I was told that they would increase our presence within several search engines. Thinking they were part of the Google team, I signed up knowing I had three days to cancel if my partner felt it was not a good investment. After reviewing their reviews online and through the BBB, we decided not to proceed forward. Therefore, I called back the next day, 08/5/21, to cancel, to which I was told I would have to send in a letter to the billing department stating I wanted to cancel, which I did, although May had said, "I could call her directly." I then followed up on the third day, 08/06/21, to verify they had received my cancellation. Speaking to a representative by the name of Mark, I was told that they had received it and that I would be getting verification via email today. I never did! I then started to receive emails asking for permission to my google sight, which I never gave. So, I called again to let them know I had canceled and spoke with Rose on 8/9/21. Again, I was assured that they had received the cancellation and would not receive any bills. Today 08/19/21, I received a call from Rose asking me if I had received the invoice to pay. The reviews are correct! This company is fraudulent and unethical in its practices. I plan to contact the BBB and our state Attorneys office regarding this scam of a company. I would not recommend that you engage in any conversation with this companies representatives, for they are liars and will try to convince you they are the top optimization specialist for Google. Dean Law, PLLC