Alisa Tubbs

Review of Route 46 Chrysler Jeep Dodge

I took the family Grand Cherokee for tire rotation...

I took the family Grand Cherokee for tire rotation and balance. They failed to remove the tires from the vehicle at all. They were never rotated and obviously not balanced. When I took the vehicle in a second time the same day after realizing they never completed the work I paid for, they assured me it would be taken care of ASAP. The tires were rotated, but not balanced. I took the vehicle to another Jeep dealer and they found that all 4 tires were out of balance. Route 46 can t be trusted to perform the work that is paid for and they lie to your face telling you it was completed.