Kason Martinez

Review of Tim Dahle Nissan

I am from out of town and was just passing through...

I am from out of town and was just passing through. I called in to multiple Nissan dealership as i was having issues with my Nissan and this location was able to get me serviced on a busy Saturday (with me having given them very short notice) so that I could be on my way and not worry about breaking down in the middle of nowhere. The reps on the phone here were more friendly and straight to the point than the others I spoke with at other surrounding dealerships.

Seth Mills from service was friendly, and even came by to communicate an update which was appreciated.

I arrived around 11:40am and was out the door at 1:40pm so 2 hours exactly.

For those curious of covid 19 specific details: Of about 20 guests in the waiting area 8 were not wearing masks if that is important for you. I also watched a guy sneeze right into his hands and wipe it but thats more on the local community here and not the dealership.

The dealership has suspended amenities such as their popcorn machine, and they don't allow for refills to reduce contact but you can still use their coffee and fountain drink area with new cups each time ( I did see people ignore this but again that's on the community not the dealership) Most of the staff have masks and keep a respectable distance although several of the staff were just wearing the mask on their chin. I did see one or two that didn't bother to use a mask at all. All of the service people I personally spoke with wore a mask properly. I also noted that the staff was using the hand sanitizer stations frequently which was a nice thing for them to do.