If I could give them 0 stars I would. After my Dad...

If I could give them 0 stars I would. After my Dad was done with his 48 month contract, he called to cancel service. They billed him again, and was told that it had to be in writing. He wrote a letter of cancellation and was billed again, and was told it had to be in his handwriting and signed not printed. I personally feel this company is guilty of elderly abuse. They threatened my parents with collection action, and continue to harass them over the phone even though contract is up and my Dad cancelled service 3 different ways. Stay away from this company.