J

Julia Hurley

4 years ago

I've been at this shop a few times and was a littl...

I've been at this shop a few times and was a little put off by the atmosphere in the shop, but as the young lady working behind the counter was friendly and knowledgable I pushed my misgivings aside. However, each time I came to this establishment after my first visit I was further disappointed by the brusqueness of the rest of the staff members and by the ease with which my Magic the Gathering business was pushed aside in favor of gamers with more expensive interests such as Warhammer. The final straw was when I went in for a recent trade of my Magic the Gathering cards, including Detention Spheres, Vraska the Unseen, and Jace, Architect of Thought. As the transaction was completed, I was not informed of the drastic change in value for my cards and what was originally posted on their buy list. When I called the shop with regards to the discrepancy, I was rather rudely informed that I should pay attention to the daily pricing values of my cards as they constantly change the pricing of their buy list. When I pointed out that this should have been pointed out on the purchase order I was informed that I should reference their website. Overall, EXTREMELY POOR CUSTOMER SERVICE!!!! This shop is not friendly to Magic or cardgamers in general. I would definitely not recommend it.

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