Mike Saltzman

Review of McCarthy, Burgess & Wolff

They tried collecting for Time Warning Cable after...

They tried collecting for Time Warning Cable after I disconnected service due to repeated improper billing.

Informed them (McCarthy Burgess & Wolff) that I was disputing the debt -- which I did in writing. Supplied evidence. Got no written response. Finally, called them directly and the lady assigned to my case argued with me for 15 minutes on the phone saying my evidence wasn't good enough for her. I told her that she is neither a lawyer (she wasnt one, i asked), nor a judge and she really didn't have authority to decide what evidence was good enough. She said collections activity would continue despite my dispute (which is unlawful without a court order in NYS). Had to call back and talk to her supervisor to get the collections activity halted (which took like 2 minutes, as the supervisor *seemed* to know the law AND know they were in the wrong).

Seems like these guys fly pretty fast and loose with the law; which given what they do, make them a genuinely terrible organization.