Monet Daniels

Review of Random House, New York

DO NOT ORDER FROM THEIR WEBSITE. Immediately after...

DO NOT ORDER FROM THEIR WEBSITE. Immediately after I ordered (order total $26.80, per purchase order), three charges were made to my credit card: 1) A charge for $28.00, 2) Another charge for $1.09, and 3) A fraudulent charge for $144.97. I am seriously concerned about the security of any payment information ordered on the Penguin website, and will never order there again. In addition, they were initially sending the order to an incorrect address, until I intervened by sending an email to customer service. Horrible customer-facing experience. Do not recommend.