Listen, I m not here to convince you not to stay a...

Listen, I m not here to convince you not to stay at this hotel- I just want you to lower your standards before booking this hotel.

Cons-

Apparently some rooms have been remodeled, but not the overwhelming majority, from conversations I ve head with other guests. It is old and outdated. Do not believe the pictures on the website.

If you do decide to order food- it cannot be delivered to your room, not even with verification from the front desk that you did order the food.

I honestly don t know when the last time this hotel checked the fire alarm system was, but as you can see- the sprinkler system and alarm look pretty old and unkempt.

Yes, the hotel has security, but foundational safety features, such the as manual metal lock, was almost falling out of my door AND the door lacked the ability to close on its own. When we first checked in, I didn t push the door all the way shut because most hotels have doors that are designed to automatically close completely- a key safety feature. I was pretty surprised when I got up to leave and the door hadn t shut all the way.

The handicap accessible bar in the bath tub probably isn t very reliable. (See picture below.)

There is no fridge or microwave in the rooms- so don t even think about leftovers.

Early check ins should not be expected.

Pros-

SOME of the staff are friendly and helpful. (Partial con- a couple staff members seem genuinely bothered by doing their job.)

The hotel is close to almost everything you want to see in NYC.

And that s about it. There are a lot of fees and this isn t a cheap hotel. I will say that they didn t take the incidental fee , which is returnable upon check out anyway.

I have worked in the hotel industry and this stay was a huge disappointment. Generally, if I check into a hotel and it is this unsatisfactory, I immediately check out without regard for how much money I may lose but my daughter liked the hotel and we were dead tired after waking up at 2 am to catch our flight here and then being forced to walk around for 3 hours before a room was ready- they explained that they were fully booked and they DID have a room ready about 2 hours early for us.

I honestly wouldn t book at this hotel again with so many other options available at the same price point and in the same area.