USAA started assigning them as 3rd party to homeow...

USAA started assigning them as 3rd party to homeowners claims. Had a very well documented hail event causing significant damage to our newly constructed 8mo old home. Over the course of two months absolutely no resolution to this claim because of alacrity. The adjuster they assigned is extremely unprofessional, shows up covered in grease/dirt and looks like a carnival worker at the local county fair. Poor judgment, poor insight, unprofessional and horrible business processes. It was only until I threatened filing a claim with the state insurance board that USAA stepped in and took over the claim internally. I highly recommend you fight for your rights as the insured and demand an internal adjuster and do not mess with a company defined as incompetent.