Chris Haskins Review of Superstition Springs Chrysler ...
BUYERS BEWARE:
BUYERS BEWARE:
Go check out reviews on this dealership on other sites such as yelp, their own facebook page, Better Business Bureau, cars, and others. Sort by most recent.
Heggs Chrysler (aka Superstition Springs Chrysler) has ruined my credit - soon to be beyond repair. They did not honor the contract that was signed:
8/29/2018: I purchased a new RAM 1500 from them; I traded in a 2017 MKC that has a balanced owed to Chase Bank (contract states the amount that the dealership is supposed to pay Chase and the amount of inequity that was rolled into my new loan).
Today is 12/11/2018: Over 3 months later - Heggs Chrysler (aka Superstition Springs Chrysler) has still not paid the balance of my trade-in to Chase Bank. Chase has reported this on my credit report as 60 days late and will be starting the "involuntary repossession" process soon.
Heggs Chrysler (aka Superstition Springs Chrysler) also has not activated any of the contracts that were rolled into my new loan (GAP, extended service, paint/fabric, Warranty for Life, etc). I called NWAN who is supposed to manage these contracts - to get a quote to get these contracts cancelled so the money would be applied to my new loan balance - and they stated that none of these contracts active (pending -which basically means they have not received the money from the dealership for them)
I have already made my 3rd payment on the new loan.
Again do your research and read the reviews. This is or has happened to several other customers.
Look on Chrysler's websites and look at the dealership ratings. Choose a dealership that has a "Customer 1st" rating from Chrysler - such as Chapman, Earnhardt, Airpark, Bill Luke and more (Heggs Chrysler does not have this rating from Chrysler). I looked at several other dealership reviews and could not find this happening to any of their customers.
Having them ruin my credit has really hurt my family - don't let it happen to you. Please help spread the word to others about this dealership. I would not want this to happen to anyone else
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