Terrible. The worst service. I made a shipment to ...

Terrible. The worst service. I made a shipment to Colombia on 3/6/18 and today 8/6/18 and the money does not appear, they say that it is the fault of the bank in Colombia and the "operators" do not give me a solution, they only say that wait 4 at 6 hours and they call me and tell me to send my beneficiary to see if they give him the money if not, ask for the manager. Which does not seem like a solution to me.
The worst is not the first or second time that this happens to me, but it will be the last.
DO NOT SEND MONEY HERE.