I see so many negative reviews for reliant, and I ...

I see so many negative reviews for reliant, and I just don't understand. Reliant has been so amazing for us. On multiple occasions I have needed help for maintnence issues, and they always have someone out the day I ask or the next. Once, my kitchen sick was clogged, and I tried to run my dishwasher, and water started spilling out of my dishwasher! I called the emergency maintenance guy (at like 6am) because I was freaking out, and he calmed me down and told me what to do. He came by later that morning and fixed it. They are responsive and effecient, and I love it. I never have to worry if something needs to be fixed, because they always show up to make sure it's alright. Best rental company ever.