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Legacy Taekwondo

3 years ago

I love Hilton hotels but was really let down this ...

I love Hilton hotels but was really let down this time, firstly we requested a room to change in, as early check in was unavailable and we were attending a wedding. We were told on the day no rooms were available and had to get ready in a dirty meeting room. Then we didn't get a cot bed for our infant till 9pm.(2hrs after our sons bed time) despite requesting at booking. And finally the Air conditioning in our room was so bad we couldn't stay in the room and had to drive home at nearly 1am. The only positive was the understanding and apologetic staff.

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