Serenity Rae

Review of West Hernando Diagnostic Cente...

If I can leave anything less than 1 Star, I would!...

If I can leave anything less than 1 Star, I would! Never have I ever had such a bad experience at a facility, EVER. I had a CT scheduled, went in on time, filled out paperwork, the front desk staff was whatever. The technician that came to get me for my CT though was super unprofessional! She was trying to get an IV in me for the scan and tried 4 TIMES and couldn t! She kept SLAPPING my arm, like I understand you re trying to make the veins rise, BUT YOU DON T HAVE TO LITERALLY SLAP A PERSON S ARMS MULTIPLE TIMES FOR THAT! Then she calls another person in to help her.. that lady SCRUBBED the area with the alcohol pad. After all that s been done and they failed getting the IV in, they insisted on blaming me for being dehydrated causing them to have such a hard time. I ve had numerous IVs in my life.. the doctor or anesthesiologists always get it on the first, if not second try AT THE MOST. The 1 Star can be for them actually refunding my money without making me jump through hoops for it after I cancelled.