The worst possible service, having been a custome...

The worst possible service, having been a customer for 4 months! The past 3 shipments of the toddler formula my grandson needed for daily nutritional needs due to Chronic Kidney Disease were delayed. Edgepark did charge my credit card immediately. Both times products were not received for over a week of expected delivery date. Every time I called, I was told 10 different things, by 10 people. I had to contact my doctor repeatedly. This place is completely inept at meeting the needs of seriously ill folks. I would never recommend them to anyone! As a matter of fact, I'm wondering where to file a complaint?