Michael Hatcher

Review of Bob Utter Ford

From Eddie my tow driver and the ride to the repai...

From Eddie my tow driver and the ride to the repair center, I felt I was in capable hands. When I arrived at the repair center, immediately I was greeted outside by Mark the estimator. After verification of the assignment by State Farm he helped coordinate my ride to the Enterprise. Inadvertently Enterprise sent 2 pick up drivers and Mark called me to make are I had gotten there. Though not his job, he reached out anyway just to check on me. I was kept updated by Mark through each step. I cannot tell you how much it meant to me that someone cared. I will recommend Bob Utter to everyone i know that needs help after accident and any service. 5 stars is not enough. Thank you from the bottom of my heart.