Extremely unprofessional service, I have my boxes ...

Extremely unprofessional service, I have my boxes move from Orange County to Arizona, it took them a month to reply me. I had to call them hundreds of times to get an update and the time was postponed twice! The whole team is in a mess, they lack of effective communication and management.
When they deliver my boxes the mover told me I can find my missing items with the manager, and he sound like this is normal !
Later I did found out I am missing one box !!! I am the only one that is moving and I only have less than 15 boxes !!! Worst moving experience