Transferwise was great and easy to use initially. ...

Transferwise was great and easy to use initially. Now I am having all sorts of issues. My debit card does not work properly to put money in my borderless account anymore, I have confirmed with my bank that my card has no restrictions on it so there should not be any issues. Another issue is I made a ACH transfer for 1000 USD and cancelled it due to the transfer being more than a week long. So I follow up and initiated a wire transfer since i have bills to pay in the UK. Long story short they pulled 2000 USD, only 1000 USD went into my borderless account the other 1000 USD stayed floating who knows where, initially i figured it was a mistake and called to have them fix the issue and refund the 1000USD back to my bank. Problem solved, you would think! I check my borderless account this morning I'm sitting in a negative balance. They refunded the 1000 USD to my main bank account and used the amount I had in my borderless account which made it negative. So I still have 1000 dollars sitting somewhere other than any of my accounts! I'm not for these dodgy games, and if this issue isn't fixed tomorrow. I'm raising hell!