Amy Bradley

Review of Terrible's Hotel and Casino

This started as a decent stay until the pool had d...

This started as a decent stay until the pool had dirty diapers, baby wipes, snack bags, net and other filth inside of it. We tried to do the hotel and other first a service by cleaning it with their net, however security came and told us we were not able to clean it and the hotel refused to clean it when there is wind outside because leaves will get in it... I informed her that the leaves weren t the problem and it was the dirty diaper wipes and other unsanitary trash that was the root of the issue. She said the hotel didn t care and that we weren t supposed to touch the net. We paid money to use the hotel service and now we re supposed to just not use it because they are too lazy to clean it. (OR ALLOW US TOO) I don t understand the issue with allowing the guest to do their job if that s what they want to do. The security guard said Aaron was the guy to talk too about this issue however he basically wouldn t care either. So basically don t stay here if you want to use the pool and hot tub because you re not allowed too if it s windy. Which lets be real.. it s ALWAYS windy. Pool area is nice, just is useless. Hotel needs pest control because the hot tub is invested with bees swarming around.

We booked two rooms, one was amazing but the other one the air didn t work. The coffee maker didn t work in one room. The hallway on first floor was flooded so the downstairs smells musty. Hotel is decent but outdated. Not many casino games. Dennys breakfast vouchers were really good though. However, they say complimentary but we were charged to use the vouchers. Only iced tea beverage is included nothing else.

First night desk clerk seemed as if she didn t know what she was doing. Check In took nearly half an hour. We still have 10 days left of vacation, but we re checking out and going elsewhere in the morning.