Sandra Collins

Review of Clinical Associates

Very disappointed in the professionalism of this p...

Very disappointed in the professionalism of this place. I have been trying to reach the billing department for weeks, to only be prompted to there voicemail (which it didn't ring it just went straight to voicemail) which is how i know there not trying to talk to me. I waited two days and had not received a call back. So I called again and the billing dept was "unavailable" that they would call me back. I received a call back from a front desk staff with a message about the response to my question from the billing manager. which I appreciate at least someone calling me back. I had another question, which the front lady responded "I dont know the answer id have to get back again with my billing manager". I just dont understand why i just cant be transferred to the billing dept. and I dont understand why i have to wait for them to call me back. Just beyond frustrated with the imcompetance of the billing department.