Koel Dutt

Review of Park Grand London Kensington

Service, service, service. Always prompt, always s...

Service, service, service. Always prompt, always smiling. Yes, the rooms are small as most London hotel rooms are. They upgraded me into a club room when I didn't like the first one, inspite of me being a single traveler. The housekeeping service was found lacking on one occasion, but on complaining was sorted out immediately. All the requests from housekeeping to room service are routed through their reception, and it works! And very efficiently at that. I stayed here a week, lots of eating joints nearby and Earls Court underground a really short walk away. The Indian restaurant they have served authentic Indian food. This hotel was a last minute choice for me, but I really enjoyed my stay here and would definitely visit again.