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Austin Walters

3 years ago

I stopped in to speak to a salesman. I explained t...

I stopped in to speak to a salesman. I explained the issue of negative equity we would have to work with due to a previous vehicle my parents had purchased for me but that I had money to put down. Salesman point blank told me that there was nothing they could do to get me to the payments I wanted to be at. I was literally there for less than 5 minutes before I was simply discounted and thrown to the side. Granted, he told me that he had an appointment, but didn't proceed to hand me off to anyone else for assistance. Simply told me we couldn't do it and went on his way. Well 2 weeks later, I am now driving back from Park Place Lexus in Grapevine with not only the car of my choice but at the payments I desired. Eskridge should take notes from Park Place. While I would've preferred to do business locally and avoid the 3.5 hour drive, I couldn't have had a better experience at Park Place and I will encourage all of my family and friends to do the same and avoid being discounted and thrown to the side by Eskridge.

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