C

Caitlin M.

3 years ago

We had to use 180 parking at New Realm Brewery in ...

We had to use 180 parking at New Realm Brewery in Atlanta tonight. We waited close to 10 minutes to give someone our keys, and we have now waited over 15 minutes to pick up our car. They have our ticket and seem to be running in circles. The car is nowhere in sight. This is extraordinarily poorly organized. On top of that, poor customer service our valet keeps walking past us and isn t communicating. This is the most ridiculous valet experience I ve ever been subjected to.

Update: 25 minutes later they brought us our car and couldn t find the key (they had thrown the keyless start on the floor). The valet said, I know you re mad at me.... They all seemed high.

@New Realm I think it s time for a new valet company.

Comments:

No comments