Yasaman Jami

Review of Marina Del Rey Plastic Surgery...

Had a great experience!From initial consultation, ...

Had a great experience!From initial consultation, through post operative appointments. Lindsey Poag who is a patient acquisition manager was one of the hardest workers I have seen. Lindsey has a wide skill set, she is a positive person who is willing to do whatever it takes to help patients. Extremely professional, supportive and friendly. This whole process could not have been better! She has my highest recommendation for any new patient.

What I was very impressed about her is that she is a compassionate listener and makes each customer know she values their time.
She can deal with furious customers with a calm and rational attitude as she understands how to make sure that customers are satisfied.
In my opinion, she demonstrates how providing excellent customer service has a lasting effect on customer relationships and customer retention specially when the health of a person is involved.

More importantly she treats the customer with respect and courtesy, I am very very impressed and happy because of her!