Tom McPherson

Review of Mercedes - Benz of Arlington

This locations sales team is the worst. I guess th...

This locations sales team is the worst. I guess they sold so many at Christmas they don't want or need to sell another car. I am in the market for a cross-over SUV and had previously decided I wanted either a BMW or a Land Rover. Over Christmas I noticed a few commercials with nice looking Mercedes and thought, wow, maybe I need to take a Mercedes into consideration. Then today I was driving past the showroom and noticed the black car parked outside. It was BEAUTIFUL. It caught my eye to the point I decided I have to go back and look at it. I walked into the showroom - sat in two different vehicles inside - and no one approached me or said hello. I then walked the lot seeing if there was any additional vehicles I might want to see. Still, not one sales person approached.

While no one wants to be harassed by salespeople when shopping, you want to be at least acknowledged. This will be my first "luxury car" purchase. This has me both excited and nervous - because I have not done much research on these brands prior when I was still shopping Volkswagen, Nissan, and Toyota. I have questions, and I'd like to feel that for this amount of money I'd at least be greeted.

Thanks for helping me along my way to find the BMW, Lexus, or Land Rover of my dreams. If this is how you're treated at MB, I'll gladly shop elsewhere!