A bad working company, especially the foreign note...

A bad working company, especially the foreign notes (Belgium) cause hope misery and frustration. However, this is not of this time.
Communication is also bad. If you get a refund or have to pay yourself, you will not always receive an e-mail. Inappropriate.
Sometimes when you ask a question, you get a piece of standard text copied ... while the question asks for more explanation and / or explanation.
The website is also moderately developed.
Next year anyway to another insurance company.