Michelle Lucas

Review of Egumball inc.

This company must pay for good reviews because it ...

This company must pay for good reviews because it is aweful. First, they claim to work for Google and say that they will help your business be on the first page when someone does a google search. They do not work for Google and I am no where close to being on the first page.

I am a small business owner. I have 2 child care centers. They said they would change the previous business name to my business name on all my listings (I had purchased an existing child care center and needed it to be changed to our center's name). They did not do this. When I look up my business, it does not show on the first page and when I do a reverse number lookup (this is what they tell you to do when they are trying to show you what kind of services they performed for you) it shows they previous business. eGumball DID NOTHING FOR ME EXCEPT BILL ME. When I tried to cancel (calling 3 different times) they tell me I can't until I pay a balance. There is no way I am paying more for a service I never got in the first place. I already paid a lot of $$ for a dream they sold me. They did nothing. I signed up in March of 2021, they said it would take 30-90 days for my listings to be updated. It is now mid October and nothing. When I spoke to them this morning, they said I need to be patient and it could take longer for the updates. I asked how long, she said she had no idea.
Why would I keep paying for a service that gives me an estimated time of "I have no idea."?
Please do not do business with this company!!!

I am a legit business owner who learned the hard way. Go directly through Google instead.