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Terrible service. Tried to contact them by the cha...

Terrible service. Tried to contact them by the chat service-no one was ever available. Left messages, no response (3x). Finally got through to someone who was rude and couldn't answer my question regarding a discount. Re-contacted them to inquire about an Expedition. The salesperson I made contact with was never there. We went in for a test drive , and the person we had been passed off to had NO interest in answering questions and spent the entire time looking at his cell phone. Tried to ask him what features the vehicle had and the response was "everything but the kitchen sink" said in a snide tone. No other information. Actually was dumb enough to try to come back for a 2nd test drive and cell phone boy never called me back (salesperson # 1 was on vacation). Gave up and went elsewhere. If I'm spending 50k on a car I expect to be treated politely. The whole experience was terrible and I think must have been a warning not to buy from them.

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