Although i leave 4 stars these guys --from my expe...

Although i leave 4 stars these guys --from my experience&last few visits lended a 7-star job!!Because of the associate (Alex) who handled my pathetic inquiry in which I lost important text for a complex VR Head.Completed my vr hardware journey (at least my first.. ).I intend to be a good deal more responsible with important documents, in the future. He let myself bring the components and the right tripod in at my convinence - in order, to kindly assemble every single part (also explaining measurement!) of the rig RIGHT onto my tripod. He was supercool and the staff kindly put up with my nervous gitter-gatter with very much kind respect. Sometimes I feel intimated when entering this Mass Video /rental emporium and i felt somewhat (earlier) put somewhat off by these guys.. so I feel I should notch down their experiece to a very modest four stars... .But can you believe the staff willingness-craftness-and patience ALL AT NO CHARGE! Thanks, a good deal!