Earth Wind & Fire sound great although I could not...

Earth Wind & Fire sound great although I could not enjoy the concert because I could not get over the fact that I paid good money for two tickets with seats that didn't exsist. When I showed my ticket stub/row/seat to the seating agent for direction, I was directed to the sold out lawn area where I had to stand behind the crowed with my date the duration of the concert. I email Verizon Ampetheater the next business day to convey my concern and disappointment and never got a response. I will never purchase another ticket there again. Beware!!!