Meg Flanery

Review of Park Hyatt Chicago

This is a three-star hotel (at best) hiding under ...

This is a three-star hotel (at best) hiding under a typically five-star name. The rooms are nice enough initially, but they were never straightened or cleaned properly, if at all, the whole time we were there. The spa facilities are a joke and the therapists were some of the most unprofessional I ve ever encountered. Again, just not the level of care you d expect from a Park Hyatt.