Zachary hewitt

Review of Hotel Ville-Marie Best Western

There was a group of people yelling through the ha...

There was a group of people yelling through the halls, I called the front desk around 3:15 am and they said they were aware of it and dealing with it but by 4 they hadn't sent anyone to deal with it, I eventually fell asleep with my head between two pillows to drown out the sound. While the room was cozy and clean and the bed very comfortable, the inaction of management ruined the experience, and I had to cancel plans the next day to catch up on sleep.