I am from Lafayette, Indiana. Unfortunately, my so...

I am from Lafayette, Indiana. Unfortunately, my son suffers from PTSD and was incarcerated for public intoxication. I was unable to bond him out, but my father had the means. My father is 83 years old. We drove two hours to Cook County Jail. When we arrived at the building to pay bond, a customer service representative, Mr. Danner, explained the process to us. My father had to go to a different building to pay his bond. After waiting an hour, I asked Mr. Danner about the length of time. He was very kind and explained everything that had to happen before my father could pay. Apparently they had to wait on the information to arrive from Lake County where he was arrested. After another hour, I went back to him because I was concerned about my father. He is not in the best health. Mr. Danner called over to the building and checked to make sure he was doing ok. That took away the stress I was feeling. I was waiting outside on the benches, and when Mr. Danner was leaving for lunch, he told me he was leaving and wished us luck. This experience was difficult for me, and Mr. Danner made it tolerable. I'm not sure he knew what a difference he made--but his kindness and helpfulness was very much appreciated.
Karen Charles