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Ben Williams

3 years ago

The amount of inventory available was the only pos...

The amount of inventory available was the only positive about my experience with Tim Dahle Southtowne.

The salesman was unknowledgeable about the available stock and the features of the vehicles. He wasted the better part of an hour trying to simply locate a car and the corresponding set of keys. He wouldn t discuss price with me at all - he instead insisted that I get details from the business manager rather than presenting them to me himself. The business manager was curt and outright refused to negotiate or offer any concessions on what ended up being a very poor offer.

The business manager did not like that I wanted to procure financing via my own credit union rather than through one of their preferred vendors. He said that because I was securing financing on my own, he would be loosing a $200 commission from referring me to a local bank.

Had I not been in urgent need of a new vehicle and been able to find alternative options at other area dealerships, I would have happily given my business to another location. I hated being passed around and treated so dismissively.

Tim Dahle Southtowne will not be earning my business in the future

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