OMG this place is freaking horrible and the staff ...

OMG this place is freaking horrible and the staff are a disaster (except for Star). We arrived early and scheduled an early check-in but was never given one therefore we left our bags with the bellhop & The bellhop made us carry our own luggage to the closet. So they told us to return within four hours and a room would be ready we were turned around noon and I room still wasn t ready and had to wait another two hours for a room to be ready...... as were waiting in the lobby we were exhausted from my trip one of us fell asleep on the couch and they had the nerve to come wake him up. We were even offered a glass of water while we re waiting this hotel is disgusting and it already has a 2-star rating so I m not surprised but it was last minute and It was the only thing available, go figure!!! Trust me pay extra & go somewhere else, it ll be worth it.....