Staff was amazing, lobby is beautiful, and that's ...

Staff was amazing, lobby is beautiful, and that's where the good news stops. We were downgraded from our original room. The room was old, bathroom was so small you could hardly get into the bathroom and shut the door. AC never cooled down. Wallpaper peeling everywhere with mold growing behind it. Carpet was old, dark and nasty. Bathroom was so outdated, small and in need of major repairs. Water stains and leaks all of walls. Not a happy camper. Tried to add pics but it won't let me.