L A Review of Boonville Valley Hope
Super disappointed. Went through the process of c...
Super disappointed. Went through the process of checking out (yes it was two days early.. but I still checked out with the staff.) Waited around while they finalized billing paperwork. Was told I had a follow up with primary care doctor two weeks out and was given my medications. Turns out I only received enough medication to last 5 days. No one mentioned that I would not have enough medication. This would have been an important heads up. When I realized I didn't have enough medication, I tried to get a prescription called in so I would not go cold turkey off the anxiety medicine I had been taking 3X a day for the past 26 days. Spoke to office staff at 8AM.. Didn't find out until 6:43 PM that the doctor would not call in prescription to last me another 9 days. Said I was no longer their patient. Crazy. Doctors call in scripts all the time. Clearly when money is not coming in the care stops! I now feel like money is the driving factor and not patient success. If they cared about the patient they would not want someone to go cold turkey off anxiety medications because they refused to call in a script to get someone to the appointment they scheduled with a primary care doctor. Any good that I felt toward this facility has now been wiped away! Unfortunate!!!

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