J

Julia Shin

4 years ago

The securities need to be retrained. The security ...

The securities need to be retrained. The security at the front desk asked me if they could see my ID (they were just hanging out in the lobby area). I showed them my state ID that clearly says I am a Veteran. Then they go "That means nothing. You are not a veteran and you need to get out." Just because I am a female/Asian, that does NOT mean that I didn't serve my country. When I argued that I haven't received my VA ID card in mail yet, they still tried to kicked me out. Apparently they are NOT trained properly to guard this facility. Very unprofessional!

Otherwise I am satisfied with the medical care I received.

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