Diana Nikolova

Review of McGard LLC

After losing the original key that came with my ti...

After losing the original key that came with my tire lug nuts, I have now gone through 4 replacement McGard keys. All 4 new keys have crumbled (literally crumbled) into metal pieces on the first use. The replacement parts are nowhere near the quality of the original key. And when I called to speak with customer service regarding the issue, they told me it was my fault for over tightening the lug nuts. When I questioned how I could "over tighten" the lug nuts with the same key without breaking it, but now I can't remove it without breaking it, they had no answer. The truth is the part are no longer made of quality metal. They look and feel cheaper and are significantly lighter in weight than the original key. I would not recommend this company if you are looking for quality and workmanship.