My name is Nicoleta Ciobanu and I bought for the f...

My name is Nicoleta Ciobanu and I bought for the first time from Evo Mag a Blackbrerry Z 30 device that broke down 2 months after the purchase - (my ear was burned - the ear in the ear area was continuously opened), I took it to the service at they and from there it was sent to a Return reception center which in turn sent to a service ... After 10 days the phone was brought to me at the same stage. I took it again on 25.07.2016 and no today neither the service nor Evomag can give me any information ....--- I mention that I have been a Blackberry user for about 10 years and they have always been replaced - not to mention that this problem is clearly not a problem of rebuilding - opinion of the connoisseurs .... SO no longer buying from them --- SERVICE -0-
P.S If anyone knows a phone number from a Blackberry representative so that I don't have to call in Canada .... If that's not the case - you call ...