We were charged $125 for canceling an appointment ...

We were charged $125 for canceling an appointment late. I understand needing to charge something for cancellation but when circumstances force you to miss, that's an unreasonable amount of money and We will never go back. We found a stray dog on the street and have been looking for hours to place him in a shelter. So we have to put the dog back on the street or go to the spa. Obviously we choose the dog and I hope the spa figures out a better cancellation policy if they want long term clients.