I've opened a n account and it helped me to save a...

I've opened a n account and it helped me to save a few dollars. Once i had to withdraw my money back it became a mess. It tool me 2 weeks to transfer the cash from my account back to my bank account.
Very disappointing.
Following the reply, why your system allow me to open a request to withdraw the money without having the proper information? In my case i was waiting for a week before my request was just canceled, than i uploaded a cheque and had to wait another week until it was approved and to open another request for withdrawing.
After trying your system i see why there are so many negative reviews.