M

Malika Sharma

4 years ago

There is no way to speak to anybody about the Indi...

There is no way to speak to anybody about the Indian passport that went with an application to the Embassy. Not only its just about application but do realise that you are keeping someone's passport with you and for that you need to be providing a response. This is a complaint about people at the French Embassy who are quick enough to say 'dont waste my time' and hang up, while you can clearly hear people laughing in the background and the guy answering phone was fully engaged in the conversation before saying 'hello/allo'. I note that its busy times over there! A bit of laugh at workplace doesnt hurt but if a phone call has come in, maybe listen to the person as to why the call was made?

What is this type of service from the French Embassy in India?

Normal visa processing time for short stay visa is 3 days. Its been days you are holding someone's passport and not even providing an update on what and where the application is standing at or the Indian passport for that matter. Is the passport lost? I would have no clue because the guys at the embassy are very quick to jump on a conclusion that i am wasting there time when i say 'i havent got a response from the embassy on the email i sent' .

I cant fathom that you guys have the courage to say 'don't waste my time' on a call that lasted less than a minute!

Very disappointed. I will be making a very formal complaint about - no update on visa application, no response to my two emails to the embassy after the 48 hours response time had been passed, and behaviour of the person on the phone in embassy (let me make it very clear, i am not talking about VFS centre helpline).

Comments:

No comments