Horrible customer service. Didnt want to give us ...

Horrible customer service. Didnt want to give us the time or day once we decided to wait on purchasing the truck.We decided to wait on the truck after started the process of purchasing it. So when I asked for my money back that we was going to put down all he said, while he kept looking at his computer is "we will cut you a check", never told me when or what day to come back or that they will call when its ready.So then I asked for title back for my trade in and he said " you didn't give me a title". Then when I asked do I need to speak with someone else, he all Of a sudden found it. Then the sales Mike was so crazy rude. Kept blowing me off saying " I'm selling cars to customers " treating us like nothing because of the change in plans. The ford location in NLR .