Michels Beveiliging en Dienstverlening

Review of RouteVision

In itself I did not want to switch from my previou...

In itself I did not want to switch from my previous GPS system to routevision, after a number of phone calls they convinced me because they would be better and cheaper.
If only I had never done it.
With our previous system we always used an app, this is the fastest way for us to log in to see where our cars are.
This would also be online very quickly on routevision because it was actually ready so maybe at the end of 2018 otherwise at the latest in Q1 of 2019.
We are now almost halfway through Q2, but still no app.
I have contacted a number of times about this, but I don't get an answer or a vague answer.
Also quite often malfunction, had earlier contact. System was reset and I just had to look if it was better. That did not work so eventually a call was made to make an appointment for a service technician, who arrived almost 2 weeks later. In the meantime have been unable to use one of the cars for some time. Very difficult if you have to manage cars on alarm notifications, you pay for something and you can't count on it and use it for a while. The mechanic who came was indeed great! Nicely on time and precise in his work, friendly guy too!
I am now stuck with a 5-year contract which I don't like at all, if I indicate that I am not exactly satisfied, I will not respond to that, too bad! Only 4.5 years left .....