Alfonso Nunez

Review of The Ritz-Carlton San Francisco

Love the chain and the service was great BUT, we s...

Love the chain and the service was great BUT, we stayed on the Club Lounge floor and each night there was a banging sound in the ceiling above the bathroom. Just enough to wake you up and ruin your night's sleep. Not sure if they run a water softener or what else it could of been.. Complained to the chain without even the courtesy of a response. Which after paying that much was a let down.

I used to really like the Ritz Carlton, have stayed in Laguna Niguel, Phoenix, Denver, etc. but it seems have lost its luster.