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Ashu Gupta Review of Fairmont Rey Juan Carlos I
The building looks amazing and the lobby and staff...
The building looks amazing and the lobby and staff are excellent. The location is great if you want to go watch Barca FC or get to the metro. The health club and pools are truly resort worthy. Where things broke down for us was the lack of vegetarian options in any of their restaurants and the fact that there were stains and holes in the carpet / furniture in the two rooms that I booked. I get that they are renovating and we were in their older rooms. But, if you're charging for a 5 star, I do expect carpeting that's not worn to the point of having holes and a sofa without big stains.
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